1.Shipment & Payment
1. We will shipped the parcel in 2-6 days after you made payment.
2. The shipment is free shipping via China Post Registered Air Mail , if the package weight is more than 2kg , we will use EMS e-EMS China Post Air Parcel Aramex HKDHL etc.
3. The package details is not the actual weight and size of the goods, if you need to know the actual weight and size, you just need to contact us.
4. Delivery time is about 15-45 days.
5. If buyer want to use more faster shipping method, like EMS, DHL etc, please communicate with us about the increase shipping.
6. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
2.About Customs
1. Any import charges or fees are the buyer's responsibility.
2. Suppliers are not responsible for delays caused by the customs department in your country.
3. Additional costs or delays may occur during international trade. We sincerely hope that you do not use additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.
3.After-sales Service
We will check the goods quality before shipment. If there are some unexpected problems happen, we hope to solve the problems with buyer through friendly in the following ways:
1. If it is quality problem, buyer can contact me directly,i will give you answer within 12 hours
2. Man-made damaged, buyers take full responsibility.
4.Size and color
Our product size there may be error, error in the range of 1-3cm. Product color due to screen, light and photographed background and other reasons there will be a slight color difference. This is to belong to the normal range
5.feedback
Your satisfaction and positive feedback is very important to us. If you are satisfied with our products and services, please leave positive feedback and give us 5 stars; if you have any questions about our products or services, please contact us first, we will do our best to solve any problem, and provide the best service for you,so do not give feedback directly . Thank you for your cooperation.
|